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Kanban Maturity Model® is now available worldwide.

As Canada’s leading Agile training company, we’re channeling our 15 years of expertise into new virtual offerings like the Kanban Maturity Model® training.

Receive the same internationally-recognized certifications with the same excellence you’ve come to expect from BERTEIG in-person training.

A map for resilience, reinvention & customer satisfaction
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This 2-day course is for managers, developers, and anyone wanting to learn how the Kanban Maturity Model® can help you to determine and understand the maturity level of your organization so that you can take actionable steps to appropriately implement the Kanban practices that will help take the organization to higher maturity.

This course is the first of two courses towards the Kanban Coaching Practices® (KCP) credential.

By completing both KMM and KCP, participants can achieve the Kanban Coaching Professional® (KCP) credential with the Kanban University®.

Praise for BERTEIG
Kanban Maturity Model® (KMM) Training

Travis really knows his stuff. He is a great listener and helped me see some gaps in my organization's system design. Great course!

Corporate Relations, October 2017

Travis is a patient & excellent teacher.

Senior Administrator

Very knowledgeable instructor. Covered a lot with real world examples.

Project Manager

Travis has managed to clear my confusion in a day. I've lived with this confusion for over 2 years. Thank you Travis.

Project Manager

Learning Outcomes

By successfully completing this course you will be able to:

  • Determine the maturity level of your organization
  • Identify the behaviours and management practices that will lead to stronger business outcomes
  • Mature your Kanban adoption
  • Define the right approach to lead the organization to the next level
  • Determine and appropriately implement the Kanban practices that will help the organization deliver better on customer expectations and internal objectives

The Kanban Maturity Model codifies more than 10 years of experience implementing Kanban across diverse industries, in businesses small to extremely large. It plays an important role in creating unity, alignment, a sense of purpose and good governance. Use it to gain a better sense of achievement, provide better products and services, delight your customers, and realize superior business results.

The Kanban Maturity Model maps typical Kanban practices as well as cultural values against 7 organizational maturity levels. This becomes a powerful tool for coaches and consultants leading Kanban initiatives and helping businesses improve their agility.

KMM provides a proven road-map of guidance on recommended practices to meet improvement goals. This road-map helps eliminate two common failure modes in Kanban and Agile implementations: overreaching causing an aborted start; and false summit plateaus that fail to realize full benefit.


Kanban Maturity Model® (KMM)

  • Organizational maturity levels defined in terms of behavioral patterns.
  • Depth of Kanban practices and business outcomes.
  • Kanban maturity model architecture.
  • Evolving a fit-for-purpose organization.
  • Cultural values and leadership styles which enable the evolution of organizational agility.
  • Two failure modes of Kanban implementations; aborted start and false summit plateaus, and means to avoid them.
  • Mapping between KMM and other models and methods such as Lean/TPS, Real World Risk Model, and CMMI.
  • Advanced Kanban practices for managing services and projects.


Course Content

Module 1- The Kanban Maturity Model

Understand the model, its purpose and the defined maturity levels. Assess the culture of an organization.

  • The Purpose of KMM
  • Model Architecture
  • Culture & Maturity
  • Organizational Maturity Levels Overview
  • Fit-for-Purpose & the KMM Overview


Module 2 – Driving Evolutionary Change

Apply the model to successfully drive managed evolutionary change initiatives.

  • Recognizing ML Barriers
  • Overcoming ML Barriers
  • Assessing Maturity
  • Designing Change Initiatives
  • Leadership Maturity

Who Should Attend?

Kanban Maturity Model® (KMM)

This class is for those who take responsibility for improving delivery of products and services to customers of their professional service businesses.

Executive Sponsor: “I have a vision for my company. I also know my managers and coaches do all kinds of well-intentioned things in the name of improvement. How can I track the progress of improvement initiatives? How can I be sure they align with the direction where I’m taking my company?”

Coach/Consultant: “My job is to help people and organizations improve and realize their full potential. But I work with many people and groups in this large, complex organization. How can I vary my advice and be sure it is appropriate in their context?”

Manager: “I take responsibility for a service (product, project) and for improving its customer outcomes. How can I be sure my efforts align with other managers and with the overall direction of the company set by the Executive?”

Are you a BERTEIG Professional?

We are a referral centric business. And as such, we stand ready, willing and passionately able to serve anybody important to you by giving them perspective, advice, recommendations, and treating them in a very special way.